In a landmark decision, drivers for the ride-hailing app Bolt have successfully argued for classification as workers under UK law, entitling them to minimum wage, holiday pay, and other employment rights. The London Employment Tribunal’s ruling, affecting about 15,000 current and former drivers, could result in compensation claims exceeding £200 million.
The ruling is significant for the gig economy, where flexible work patterns often come without traditional employee protections. The court determined that the "power overwhelmingly lies with Bolt" rather than with the drivers, who previously operated as self-employed contractors.
Legal Background and Implications
The ruling builds on a 2021 Supreme Court case where Uber drivers similarly won worker status, though the tribunal found that Bolt’s business model further underscored the company’s control over its drivers.
Despite the tribunal's findings, Bolt claims the ruling applies only to drivers who do not "multi-app," a practice where drivers work across several platforms. According to Bolt, 90% of its drivers connect with customers through multiple apps.
The GMB union hailed the decision, calling it a step forward in securing rights for gig economy workers. Eamon O’Hearn, GMB’s national officer, commented that "worker rights around holidays should be universal," adding that the ruling clarifies industry standards for workers’ benefits.
Next Steps and Industry Impact
Bolt has stated that it is reviewing its legal options, including grounds for an appeal. The company insists on drivers' right to "remain self-employed independent contractors," emphasizing that most drivers prefer the flexibility to work across multiple platforms.
